EXTERNAL JOB ADVERT
BRANCH MANAGER-KIMIRONKO BRANCH
Sector:
Finance and investment
Letshego Rwanda Limited (Letshego Rwanda) was established in Rwanda in 2004 and is a subsidiary of Letshego Holdings Limited (LHL), a pan Africa financial services group that is headquartered in Gaborone. LHL is the largest indigenous BSE-quoted company with a current market capitalisation in excess of BWP 5 billion (US$ 500 million) that places it in the top 40 sub-Saharan Africa companies (excluding-South Africa). Since inception Letshego Rwanda has been operating as a regulated credit only microfinance company. In 2013, Letshego Rwanda obtained a deposit-taking microfinance licence from the National Bank of Rwanda.
Website:
JOB ADVERT
Letshego Holdings Limited was incorporated in 1998; it’s headquartered in Gaborone and has been publicly listed on the Botswana Stock Exchange (BSE) since 2002. It is an inclusive finance focused group with consumer, micro-lending and deposit-taking subsidiaries across sub-Saharan Africa.
An opening has arisen within Letshego Rwanda Limited LRL for the below-mentioned position. This role is tenable at LRL. The incumbent will serve as a key member of the Branch management team (BM). The requirements of the role are outlined below:
POSITION: Branch Manager
- Reports to: The incumbent will report to Sales and Marketing Manager.
- Location: Kimiroko ( KIGALI RWANDA)
Purpose of the Job:
The Branch Manager is responsible for the overall leadership, strategic direction, and day-to-day management of the branch. This role involves overseeing branch operations, growing the loan and deposit portfolio, ensuring portfolio quality, improving customer service, and maximizing branch profitability and impact. The Branch Manager plays a critical role in building a high-performance team and maintaining compliance with all regulatory and institutional policies.
Key Accountabilities:
Business Growth & Sales
- Develop andimplement branch business plans aligned with organizational goals.
- Drive sustainable growth in customer base, loan portfolio, and savings mobilization.
- Identify and develop new business opportunities within the branch’s operating area.
- Analyze local market trends and adjust strategies to maintain competitiveness.
Portfolio & Credit Management
- Monitor portfolio quality and take proactive measures to minimize non-performing loans.
- Oversee credit assessment, approval, and recovery processes to ensure compliance with credit policies.
- Ensure timely collection of repayments and manage overdue accounts effectively.
Team Leadership & Performance Management
- Supervise, train, and mentor branch staff to build a high-performing, customer-focused team.
- Conduct regular performance reviews and staff evaluations in line with HR policies.
- Identify training needs and facilitate staff capacity-building initiatives.
Operations & Compliance
- Ensure efficient day-to-day branch operations in line with internal controls and procedures.
- Enforce compliance with operational, financial, and legal regulations.
- Ensure proper record keeping, cash management, and risk mitigation practices.
Customer Service & Relationship Management
- Ensure delivery of excellent customer service across all touchpoints.
- Handle customer complaints and provide timely resolutions.
- Build strong relationships with clients, local partners, and community stakeholders.
Experience and Qualifications Required:
- Bachelor’s degree in Economics, Business Administration, Finance, Banking, or a related field.
- Minimum of 5 years of progressive experience in microfinance or banking, including supervisory or branch management roles.
- Strong understanding of microfinance lending methodologies, credit risk, and operational procedures.
- Proven leadership, team management, and performance coaching skills.
- Excellent communication, negotiation, and decision-making abilities.
- Proficiency in using core banking systems and Microsoft Office Suite
Embrace the Group uniquenesses
The job holder shall, at all times embrace Group uniqueness’s set out below:
- Simple – Straight forward and uncomplicated
- Appropriate – Relevant and suitable
- Accessible – Welcoming and consistent
- Ethical – Honest and principled
- Responsive – Receptive and compassionate
- Inclusive – Embracing and proactive
Essential and Desired Competencies
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Deciding and Initiating Action |
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Leading and Supervising |
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Working with People |
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Adhering to principles & values |
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Relating and Networking |
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Persuading and Influencing |
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Presenting and Communicating Information |
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Writing and Reporting |
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Learning & Researching Planning and Organizing Coping with Pressures and Setbacks Commercial Thinking Analytical Additional Information: Jobholder should be a person of high integrity and discretion with confidential matters. Multi-cultural awareness and the ability to interact with a wide range of differing levels and sectors of staff, society, social and business, is an essential characteristic of the person holding this position. |
Deadline:Friday, 19th December 2025
How to apply:
Send your Application that includes; Cover letter, CV & Academic documents to rw_recruitment@letshego.com
Must put the position you are applying for in the subject line.
Please note that selection will be conducted on a rolling basis. The recruiter reserves the right to close the advert once a suitable candidate has been identified.
Only Shortlisted candidates will be invited for interviews.
