Office Assistant – Receptionist

Company Description

About SNV

SNV is a global development partner, deeply rooted in the countries where we operate. We are driven by a vision of a better world: A world where across every society all people live with dignity and have equitable opportunities to thrive sustainably. To make this vision a reality, we need transformations in vital agri-food, energy, and water systems. SNV contributes by strengthening capacities and catalyzing partnerships in these sectors. We help strengthen institutions and effective governance, reduce gender inequalities and barriers to social inclusion, and enable adaptation and mitigation to the climate and biodiversity crises.

Building on 60 years of experience we support our partners with our technical and process expertise and methodological rigour. We do this in more than 20 countries in Africa and Asia with a team of approximately 1,600 colleagues. By being adaptable and tailoring our approaches to these different contexts, we can contribute to impact at scale, resulting in more equitable lives for all.

For more information on SNV, visit our website: https://snv.org/

Job Description

The Office Assistant (Receptionist) will be responsible for managing the SNV entrance ensure smooth day to day functioning of the office front desk and delivering excellent reception service to visitors, the receptionist will also support Operations and Finance team with various administrative tasks contributing to the Overall efficiency of the office operations.

Key Position Roles and Responsibilities

• Serve as the primary greater for SNV reception area, creating a welcoming and professional fist impression
• Ensure the reception area is organized, clean and welcoming
• Receive all incoming documents, calls and directing to the appropriate personnel
• Share files both external and Internal letters, reports, e-mail
• Ensure all incoming and outgoing correspondences are properly filed, ensuring timely delivery and receipt
• Responsible for organizing the office meetings and events
• Schedules, organises and coordinate meetings in collaboration with projects assists, Project managers and HR (e.g. workshops, events and interviews,)
• Provide support for finance related tasks, including tracking invoices and performing basic bookkeeping with accuracy and confidentiality
• Arrange necessary HR exit processes for separating staff

Qualifications

• High school diploma or equivalent
• Excellent communication, organisation, and good interpersonal skills
• Strong teamwork abilities with capability to establish and maintain effective working relationships in multicultural environment.
• Ability to handle visitors and direct calls professionally and efficiently
• Proficiency in computer skills, including Microsoft office software (E.g.: Word, Excel, PowerPoint)
• Strong language skills in English and Kinyarwanda
• Excellent time management and planning capacity

Additional Information

Terms of appointment:

• Contract Type: Full time (40 hours per week)
• Contract Duration: 1 year
• Expected Start Date: Mid February 2025
• Information Duty Station: Kigali

How to apply:

If you believe that your credentials meet the outlined profile, we invite you to apply by uploading your CV and letter of motivation before January 26, 2025, CoB using the Smart Recruiters platform.

Working at SNV   

We offer a stimulating work environment, opportunities to lead and innovate, and a commitment to growing your skills in a fulfilling and diverse working environment. Our team members benefit from, and contribute to, an internal global network of experts. For more information, please visit our website: www.snv.org/careers.

At SNV, inclusivity is at the heart of our ethos. SNV strives to be an inclusive employer, thriving on the diversity of its people and does not discriminate on the basis of disability status, religion, ethnic origin, gender and sexual orientation, etc.

Shortlisting

Shortlisting and interviews will be done on a rolling basis until the position is filled. Therefore, qualified and interested candidates are highly recommended to submit their applications as soon as they can. Only applicants fulfilling the above requirements will be contacted. If you do not hear from us within one month from the submission date of your application, consider your application unsuccessful.

Reference & vetting check

We will require that you provide us with the full details of three people who are willing to act as a reference. We will not contact these referees without your explicit permission.

SNV carries out rigorous background and reference checks concerning possible safeguarding incidents for all candidates applying for International determined positions. As SNV participates in the Inter-Agency Misconduct Disclosure Scheme, all reference checks include a request to past employers to fill in a questionnaire regarding Misconduct (sexual exploitation, sexual abuse, or sexual harassment), the “Statement of Conduct“. This Statement of Conduct adopts the definitions used in the Scheme.

We do not appreciate third-party mediation based on this advertisement.