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Rwanda Rapayments Coordinator

About One Acre Fund

Founded in 2006, One Acre Fund supplies 1.6 million smallholder farmers with the agricultural services they need to make their farms more productive. Our 10,000+ team is drawn from diverse backgrounds and professions. With operations across ten African countries, we make farmers more prosperous by providing quality farm supplies on credit, delivered within walking distance of farmers’ homes, and agricultural training to improve harvests.

Our Rwanda program, founded in 2007, operates under the local brand Tubura. We have more than 3,200 staff located in all four Rwanda provinces and Kigali. Together, we directly serve more than 790,000 farmers. To learn more about our work, look at our Rwanda program blog for more information.

About the Role

You shall form an integral part of the Rwanda Investigations Team and work departments across the organization to effect repayment and recoveries.

We are ready to hand over repayment work including spearheading several exciting investigations and subject matter areas.

You will join a growing team and report to an investigations Coordinator based in Rwanda

Responsibilities

  • Conduct recovery of fraud losses and repayment on the cases
  • Support Investigation Coordinators and other Investigations Specialist on cases
  •  Reporting cases to RIB and follow up the submitted cases until closed
  • You will work on the frauds of cell stock theft;
  • Organize field collection drives across the assigned districts
  • Work with the team to minimize fraud exposure through proactive risk assessments;
  • Prepare reports of investigation findings and update departmental trackers;
  • Reporting to prosecutor’s office;
  • Provide a weekly report to the supervisor

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

Competencies

  • Ready to be based in a Districts outside Kigali
  • Experience in collecting and analyzing repayment information and decisions making;
  • Interview skills – ability to conduct focused, meaningful interviews while gathering, accurate, and complete evidence;
  • Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions, and not interrupting at inappropriate times.

General Requirements:

  • Rwandese citizen;
  • Integrity and ability to work in consumer finance with small scale farmers across Rwanda;

Education:

  •  Secondary School Diploma holder with 3 years of experience working with local government or law firm or;
  • Background to law or at least three years of experience working with local authorities or;
  • Graduate of law school with no added experience;
  • Any additional certification will be an added advantage
  • Proficient in English and Kinyarwanda

Preferred Start Date

As soon as possible

Job Location

Karongi or Kayonza, Rwanda

Benefits

Health insurance, paid time off

Eligibility

This role is only open to citizens or permanent residents of Rwanda

Application link

https://grnh.se/f364d89f1us

Application Deadline

5 September 2024

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

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