Investigation, Fraud and Detection Manager at Equity Bank Rwanda

Equity Bank is one of the region’s leading Banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern, inclusive nancial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda; DRC and South Sudan, Equity Bank is now home to nearly 8 million customers – the largest customer base in Africa. Currently the Bank is seeking additional talent to serve in the role outlined below.


  • Talented fraud investigator to be responsible for handling cases and claims of all aspects.
  • Capable of providing consultation and strategic directions through professional reports.
  • Capability to demonstrate analytical skills along with a passion for research and investigation analysis.

Key Responsibilities and Accountabilities

  • Develop policies and procedures to prevent fraud activities and to recover any incurred losses.
  • Identify weakness of current control process and recommend enhancement.
  • Collaborate investigation with appropriate business partners, local authorities, and National security organs.
  • Conduct investigations into allegations of fraud, waste or abuse committed by EBR sta members, customers, and all cases of any nature against the Bank.
  • Review and research evidence/documents to analyze the overall fact pattern of claim and synthesize data into a professional report with recommendations (within a good and sound written English language).
  • Prepare and coordinate field assignments to obtain relevant evidence and information.
  • Coordinate with the legal department to obtain legal advice in management of respective fraud cases that require prosecution process.
  • Perform objective, fair, and timely investigation.

Qualification, Experience, Skills, and Attribute

  • Bachelor’s degree in a law or business studies with related professional qualification in investigation and fraud detection or other relevant certication preferred (e.g certicate of insurance fraud investigator).
  • Proven working experience in related field.
  • Over 10 years working experience with National Security Organs.
  • Five Years on Managerial level position.
  • Good knowledge in fraud detection and investigation.
  • Strong Communication and Negotiation skills.
  • Display good interviewing and interrogation skills along with the capability of drafting reports.
  • Security oriented and results driven attitude.
  • Thorough knowledge of security policies & procedures.
  • Strong analytical skills to interpret and evaluate cases and claims.
  • Good understanding of the security industry.
  • Good customer service skills.
  • Result Driven Attitude
  • Strong Leadership skills
  • Investigation analytical skills.
  • Experience in security management.
  • Ingenuity and persistence to obtain case information not readily available with an eye for detail.
  • Honest and ethical with high levels of integrity and condentiality.

If you meet the above requirements, submit your application quoting the job opportunity you are applying for to the email address below by 3rd April 2024. Please include detailed Curriculum Vitae, copies of the relevant certicates, testimonials, and daytime telephone contact and email address. Only short-listed candidates will be contacted. Email to: Equity Bank is an equal opportunity employer. We value the diversity of individuals, ideas, perspectives, insights, values and what they bring to the workplace

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