Jobs opportunities at Kigali Universe Ltd

  1. Waiter/tress

Job Purpose

In this role, you will primarily be responsible of greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. You should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our kitchen staff to make sure orders are accurate and delivered promptly.


2. Front Office Agent

Job Purpose

In this role, you will primarily be responsible for providing exceptional customer service at the checkout counter, handling cash transactions accurately, membership records, maintaining a tidy and organized front-end area, processing cash, debit, credit, and check transactions using a cash register or other point-of-sale system in a retail environment.

Additionally, you will take on the crucial task of managing reservations for our establishment, ensuring smooth and efficient scheduling for our customers. This position requires excellent communication skills, attention to detail, and the ability to multitask effectively.


3. Restaurant Supervisor

In this role, you will primarily be responsible to create classic and innovative drinks exceeding customers’ needs and expectations. You will have to accept feedback from a customer and modify ingredients to fit taste preferences.


  • Prepare alcohol or non-alcohol beverages for bar and restaurant clients
  • Interact with customers, take orders and serve snacks and drinks
  • Assess customers’ needs and preferences and make recommendations
  • Mix ingredients to prepare cocktails
  • Plan and present bar menu
  • Check customers’ identification and confirm it meets legal drinking age
  • Restock and replenish bar inventory and supplies
  • Stay guest focused and nurture an excellent guest experience
  • Comply with all food and beverage regulations


4. Restaurant Manager

Job Purpose

In this role, you will primarily be responsible of overseeing the activities of restaurant staff, expediting customers’ orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant’s operational costs.

To be successful as a Restaurant Manager, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing Restaurant Manager should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience.


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