Programme Manager at Trócaire (Rwanda)

Trócaire is the official overseas development agency of the Catholic Church in Ireland, established in 1973 and currently has presence in more than 17 countries in Latin America, Africa and Asia including Rwanda. Trócaire has been operating in Rwanda since 1994 and its office is located in BHC Building, 260 Bvd de l’Umuganda, Kacyiru.

Job Specification

Organization name: TROCAIRE

Job Title: Programme Manager – Rwanda

Location: Kigali, Rwanda

Division: International

Description of the role

Trócaire works in partnership with local and church organisations, supporting communities in over 17 countries across Africa, Asia, Latin America and the Middle East to bring about lasting change. Trócaire envisages a just and peaceful world where; people’s dignity is ensured, and rights are respected; basic needs are met and resources are shared equitably; people have control over their own lives; and those in power act for the common good (Trocaire Global Strategic Plan 2021-2025)

As the official overseas development agency of the Irish Catholic Church, Trócaire has worked in Rwanda since 1994. For the period 2023-2027, Trócaire in Rwanda will work in 6 Districts with 13 national and local partners. Trócaire Rwanda is a leader in and seeks to remain a key player in localisation and local organisation/partner capacity strengthening efforts in Rwanda, in line with the country strategy and Trócaire’s global partnership and localization strategy (2021-2025).

In addition, Trócaire Rwanda works on two core programmatic pillars: Climate and Environmental Justice, which includes climate change and climate justice, agriculture, access to markets, disaster risk reduction, emergency response and livelihoods work. Trócaire’s climate and environmental justice work also includes resilience building of communities in order to better withstand and recover from natural and/or climate change-related disasters.

The second core pillar of work, Supporting Women and Girl’s Protection, Voice and Leadership, works on the prevention of sexual and gender-based violence, positive social gender norm change, women’s economic empowerment, and increasing women’s voice and influence.

Trócaire delivers works exclusively with local partners and actively supports localised development and humanitarian aid. Supporting local civil society organisations to strengthen their organisational, institutional, financial, technical, and managerial capacities is core to Trócaire’s partnership approach.

The Programme Manager role is an existing key role responsible for ensuring the effective delivery of strong thematic programmes that meet internal and external programme quality demands. The Programme Manager coordinates technical and thematic support with global advisors and teams and ensures that the Trocaire Rwanda team engages with the global organisation. The exciting and fast-paced role ensures that programmes align with Trócaire’s policies, incorporate research and innovation, and inform policy and advocacy work locally and internationally.

The Programme Manager is part of the Country Management Team (CMT). While the Country Director is accountable for all of Trócaire’s work in Rwanda, the Programme Manager has full responsibility for all aspects of Trócaire’s programme work, with a particular emphasis on programme and project quality, acquisition of institutional funding, and the promotion of a results-based approach. As a member of the CMT, the Programme Manager will on occasion deputise the CD as and when needed.

For the candidate with the required experience and passion for the role, Trócaire offers a competitive package of salary and benefits.

Reporting to Country Director, this is a fixed-term two-year contract based in Kigali, Rwanda. Frequent travels to the communities we serve is a requirement.

The Programme Manager will manage a team of at least 2 programme coordinators and will work hand in hand with the Chief of Party of Trocaire’s Climate Just Communities contract, Trocaire Rwanda’s Localization and Partnership Manager, and the Finance and Administration Manager

Safeguarding Programme Participants – Children & Adults

Trócaire is committed to safeguarding people within our programmes from exploitation and abuse and has specific policies on this commitment (including a Global Code of Conduct), which outlines the expected behaviours and the responsibility of all staff, consultants and other organisational representatives.

Any candidate offered a job with Trócaire will be expected to sign Trócaire’s Safeguarding Policies and Global Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. All offers of employment will be subject to pre-employment checks, including satisfactory references and appropriate screening (e.g., police vetting, counterterrorism and anti-trafficking). Trócaire also participates in the Inter-Agency Misconduct Disclosure Scheme, and all employees will be subject to this as part of the contract of employment.

Key duties and responsibilities


  • Serve on and make meaningful contributions as a member of the Country Management Team (CMT), working closely with the Country Director (CD), Localization and Partnership Manager, and Finance & Admin Manager (FAM).
  • Model the behaviours and values expressed in our organisational Code of Conduct and expected of Trócaire staff.
  • Coordinate with the Country Director and CMT on in-country networking and representation with government, donors, NGOs, INGOs, networks and the Catholic Church / Caritas.
  • Provide leadership and foster collaboration with other actors (NGOs, INGOs, UN agencies, donors, networks, Rwanda government, etc.) to increase networking & opportunities for cooperation and collaboration.
  • Support local partners in their organisational and institutional capacity strengthening efforts and work closely with the Localization and Partnership Manager and team in harmonizing and coordinating this support.

Programme Development and Management

  • Deliver a strategic and innovative country programme that responds to the local context, is driven by research and learning and supports Trócaire’s organisational commitment to partnership and localisation.
  • Deliver Trócaire Rwanda’s Country Strategy for 2021-2026, contributing to Trócaire’s organisational strategy while continually reviewing and adapting the country strategy. Support the development of the next Country Strategy.
  • Ensure that all programmes are designed, implemented, monitored and evaluated within the Trócaire Programme Management and Accountability Framework.
  • Ensure that all programmes effectively mainstream gender and/or protection throughout the programme cycle.
  • Work to promote innovation, adapt programming and bring iterative, innovative and new programme ideas to the CMT and organisation.
  • Support the Programme team to identify and develop learning within the country programme and facilitate sharing this learning with partners, team members, and externally.
  • Ensure coordination between the Programme Team and organisational Technical Advisors from various fields (development and humanitarian).
  • Design and deliver effective humanitarian responses when appropriate.
  • Take responsibility for Risk Management at a programme and project level, ensuring that the Programme Team appropriately analyses, mitigates, and responds to risks.
  • Liaise with Trócaire Rwanda’s Localisation & Partnership Manager and staff to ensure that programmes and projects strengthen local partners’ organisational and institutional capacity.
  • Streamline and manage a healthy, diverse, and strategic country partnership portfolio that supports the effective delivery of programme goals.
  • Ensure that the Partnership Policy guides Trócaire’s engagement with partners and that all Programme staff implement the policy, ensuring that Programme Coordinators offer high-quality support, accompaniment, and mentoring to local partners.
  • Promote multi-directional accountability, including developing and implementing effective complaints handling mechanisms with partners and programme participants.
  • Ensure that all programme & partner related information and documentation is continuously stored, reviewed and updated on Trocaire’s information systems (Salesforce and Box).

Human Resource, Finance, Logistics & Systems Management

  • Effectively performance manage staff, including but not limited to 2 Programme Coordinators.
  • Support, mentor and coach the Programme Coordinators as part of their professional development and help them be highly effective in their work.
  • Foster a culture of peer support and constructive engagement amongst the Programme Team.
  • Ensure that all programme staff complete an induction and training process that equips them to confidently and effectively deliver on their role.
  • Hold and document monthly programme team meetings that focus on vision, strategy and operations.
  • As a member of the Country Management Team, support the CD and FAM to develop annual country budgets and participate in regular reviews as agreed with the CD.
  • Maintain oversight of programme and project finances and budgets; ensure proper donor and organisational programme financial management.
  • Establish a system of ongoing communication with the Finance and Admin Manager to oversee partner and programme finances and jointly address any issues encountered. Ensure full compliance, utilisation of and critical oversight of the Programmes team’s utilisation of Trócaire’s management information systems, including Salesforce, Box and Trócaire People.

Institutional Funding (IF)

  • Support the implementation of the Country Team’s Institutional Funding Strategy.
  • While collaborating with the Business Development & Grants Manager, lead in designing programmes, projects and proposals that are attractive to donors, in line with Trocaire’s strategic plan, and acquire institutional funding, delegating responsibilities to Programme Team members and ensuring the deivery of high-quality outputs.
  • Ensure global technical advisors and others support engagement in developing proposals and projects in a timely and planned manner.
  • Support the Business Development and Grants Manager to manage a donor reporting calendar and ensure that all reports for donors, government, or other stakeholders are high quality and submitted on time.
  • Ensure that local partners meet donor reporting and compliance requirements.
  • Ensure effective management of IF grants, including cost recovery for legitimate core costs at country and HQ levels.

Policy, Advocacy and Communications

  • Support the CD and Programme Team to proactively drive an evidence-based agenda around advocacy at the country level (and internationally where appropriate).
  • Support organisational requests for materials or host visits related to programmes, advocacy, campaigns, development education, fundraising, and communications.
  • Take the lead and engage strategically, with the support of Programme Coordinators, in key thematic spaces, working groups (TWGs Gender, Agriculture, Environment, Emergency and Governance), and coordination mechanisms and networks (JADF, District Open Days) relevant to Trócaire’s programming in the country.

Other Duties and Responsibilities

  • Fulfil all other reasonable duties and responsibilities as requested by the CD.

Person Specification-Essential Requirements


  • University degree in a relevant field


  • Significant demonstrable experience (Minimal 5 years) in the management of development and/or humanitarian programmes of substantial scale;
  • In-depth understanding of programming in a partnership model, working in a partnership-based NGO;
  • Sound and up to date knowledge of development concepts, methodologies and techniques, including results-based management, rights based approach and participatory methodologies;
  • Demonstrable experience of promoting gender equity through programming and within an international organisation;
  • Demonstrable experience of working to attract institutional donor funding and of managing large and complex donor grants;
  • Solid experience of managing teams in a multi-cultural environment and playing a leadership role in ensuring cohesiveness, inclusion and development of staff at all levels;
  • Experience of working with management information systems;
  • Experience in meaningfully contributing to senior management teams.


  • Strong at problem solving in complex situations
  • Ability to motivate staff to align behind a shared vision and objectives.
  • Co-developing and implementing strategic plans.
  • Ability to effectively performance manage staff.
  • Excellent interpersonal and relationship management skills.
  • Ability to manage budgets and financial systems.
  • Highly organised, with excellent planning, prioritisation and problem-solving skills.
  • Adapt at thinking creatively and innovatively
  • Excellent verbal and written communication skills.
  • Competent in Microsoft packages (Word, Excel).
  • Fluency (written and spoken) in English.


  • Understanding of, an empathy with, the role of the Catholic Church in development
  • A strong commitment to the work of justice and an empathy with the ethos and work of Trócaire.


  • Ability and willingness to travel frequently within the country and sometimes internationally including travel to HQ in Ireland.

NOTE: Interested and qualified candidates are encouraged to apply following the link provided below and submitting an updated CV in PDF format.

The deadline for the application is no later than Friday, June 7th 2024. 
Only shortlisted candidates will be contacted.

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