Job Opportunities at Wilderness Rwanda

We’re hiring

Wilderness Rwanda

Heed the call of the wild with a pivotal opportunity available in Rwanda. Explore a passion for conserving the world’s wild places and join our shared purpose of increasing the world’s wilderness when you apply for the role of Operations Manager.

Operations Manager

This role oversees and manages all the operational activities of the Wilderness Rwanda business, elevating our superb guest experiences to even greater heights. You will work closely with the management teams to implement business strategies, continuously looking at ways to optimise the business’ operating capabilities.

High-level focus:

Ensure that business objectives are achieved while creating an environment that promotes staff commitment

Formulate short- and medium-term strategies and ensure implementation

Provide operational insights and prepare activity reports

Drive the company’s operating capabilities to surpass guest satisfaction and retention

Work with marketing to improve marketing initiatives

Ensure all aspects of the operation run effectively and efficiently

Direct the annual forecasting process and subsequent control of operational costs

Manage relevant business relationships, including concession and community partnerships

Qualifications & experience:

Post-graduate Degree in Business Management/Administration, Commerce or similar is preferable

Must have a background in senior management in the private sector

Must have 5 to 7 years’ work experience

Knowledge and experience in hospitality and lodge operations

Project management skills

Strong financial acumen

Good leadership skills and experience in full MS Office suite

If you believe you meet the above requirements and wish to view a more detailed job description, visit this link or scan the QR code and apply online.

Closing date: 5 April 2024

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