We’re hiring
Wilderness Rwanda
Heed the call of the wild with a pivotal opportunity available in Rwanda. Explore a passion for conserving the world’s wild places and join our shared purpose of increasing the world’s wilderness when you apply for the role of Operations Manager.
Operations Manager
This role oversees and manages all the operational activities of the Wilderness Rwanda business, elevating our superb guest experiences to even greater heights. You will work closely with the management teams to implement business strategies, continuously looking at ways to optimise the business’ operating capabilities.
High-level focus:
Ensure that business objectives are achieved while creating an environment that promotes staff commitment
Formulate short- and medium-term strategies and ensure implementation
Provide operational insights and prepare activity reports
Drive the company’s operating capabilities to surpass guest satisfaction and retention
Work with marketing to improve marketing initiatives
Ensure all aspects of the operation run effectively and efficiently
Direct the annual forecasting process and subsequent control of operational costs
Manage relevant business relationships, including concession and community partnerships
Qualifications & experience:
Post-graduate Degree in Business Management/Administration, Commerce or similar is preferable
Must have a background in senior management in the private sector
Must have 5 to 7 years’ work experience
Knowledge and experience in hospitality and lodge operations
Project management skills
Strong financial acumen
Good leadership skills and experience in full MS Office suite
If you believe you meet the above requirements and wish to view a more detailed job description, visit this link https://wilderness.simplify.hr/ or scan the QR code and apply online.
Closing date: 5 April 2024
